How Privacy Policy Covers Wallet Records
Our Privacy Policy starts with the account step you take before access: we may use your submitted account details and phone verification status to create, protect and maintain your account. When you choose DANA, OVO, GoPay or QRIS, we record the payment reference, amount and status
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needed to match a cashier request, investigate a missing receipt or confirm a reversal. Bank transfer and virtual account records can include the bank name, reference code and timing supplied by the payment route. We also receive technical details such as device type, browser signals, login
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time and approximate network location to detect unusual access and keep sessions working. Where access or eligibility is discussed, it depends on local law. We retain records only for operational, dispute, security or legal needs, then remove or anonymise them according to our internal retention schedule.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.